Health Services Management Research > Volume 22, Number 2 > Pp. 62-70

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The influence of facility ownership structure on individual responding to stress: a multilevel model

Shu-Chuan Jennifer Yeh ^* , Chia-Hsiung Huang , Hsueh-Chih Chou  and Thomas T H Wan 

* Department of Business Management, National Sun Yat-sen University, Kaohsiung; Department of Business Administration, National Chengchi University, Taipei; Department of Nursing, Kaohsiung Veterans General Hospital, Kaohsiung, Taiwan, Republic of China; College of Health and Public Affairs, University of Central Florida, FL, USA

E-mail: syehboston{at}gmail.com

Few studies have investigated the effect of health-care facility ownership on the relationship between patient stressors and coping strategies. The purpose of this study was to investigate whether haemodialysis (HD) patient stressors and coping strategies differ by type of health-care facility ownership, and whether such ownership has a cross-level moderating effect between stressors and coping strategies. We used the Haemodialysis Stressor Scale and the Jalowiec Coping Scale; primary data were collected by interviewing 2642 HD patients 15 years or older on dialysis for at least three months from 27 HD centres. One-way analysis of variance and hierarchical linear modelling were used to attain the research purposes. HD patients from religious-based hospitals had higher stress related to their physical symptoms, dependency on medical staff, role ambiguity and blood vessel problems than those differently owned facilities. Patients in veterans and army (VA) hospitals had higher stress related to food and fluid restriction and dependency on medical staff than private centres. Patients in religious-based hospitals had significantly higher coping scores, followed by VA and private HD centres. Religion-based ownership might serve as a cross-level moderator for patients perceiving role ambiguity stress and using problem-oriented, support seeking and isolated thought-coping strategies.

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