Paper

John Parnaby and Denis R Towill

Enabling innovation in health-care delivery
Health Serv Manage Res 21(3): 141-154; doi:10.1258/hsmr.2007.007014 [Abstract] [Full Text] [Figures Only] [PDF]  

Article

Sylvia Godden, David McCoy, and Allyson M Pollock

Using SitReps performance data to monitor the delayed discharge process
Health Serv Manage Res 21(3): 155-160; doi:10.1258/hsmr.2007.007030 [Abstract] [Full Text] [PDF]  

Kathleen Carey and Avi Dor

Contract management in USA hospitals: service duplication and access within local markets
Health Serv Manage Res 21(3): 161-167; doi:10.1258/hsmr.2007.007016 [Abstract] [Full Text] [PDF]  

Jeffrey A Alexander, Rebecca Wells, Lan Jiang, and Harold Pollack

Organizational determinants of boundary spanning activity in outpatient substance abuse treatment programmes
Health Serv Manage Res 21(3): 168-177; doi:10.1258/hsmr.2007.007028 [Abstract] [Full Text] [PDF]  

Rosemary F Head, Allyson Byrom, and George T H Ellison

A qualitative exploration of the production of Hospital Episode Statistics in a Guernsey hospital: implications for regional comparisons of UK health data
Health Serv Manage Res 21(3): 178-184; doi:10.1258/hsmr.2007.007017 [Abstract] [Full Text] [Figures Only] [PDF]  

Marcelo F Tiburi

Evidence-based medicine as viewed by key decision-makers of health plans in southern Brazil
Health Serv Manage Res 21(3): 185-191; doi:10.1258/hsmr.2007.007022 [Abstract] [Full Text] [PDF]  

Peter Tsasis and Cindy Bruce-Barrett

Organizational change through Lean Thinking
Health Serv Manage Res 21(3): 192-198; doi:10.1258/hsmr.2007.007023 [Abstract] [Full Text] [Figures Only] [PDF]  

Lino Cinquini and Milena Vainieri

Measuring primary care services performance: issues and opportunities from a home care pilot experience in the Tuscan health system
Health Serv Manage Res 21(3): 199-210; doi:10.1258/hsmr.2007.007024 [Abstract] [Full Text] [Figures Only] [PDF]  

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